Contact form to protect privacy of members while allowing visitors to contact [3767]

Last post 07-29-2009, 7:44 AM by Chief_Apricot. 47 replies.
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  •  05-11-2008, 6:17 PM 6872

    • esl is not online. Last active: 02-07-2012, 9:55 PM esl
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    Contact form to protect privacy of members while allowing visitors to contact [3767]

    We would like to have "Visitor to Member" message feature:

    Some people are not comfortable to publish their email address; some registered members complained that they received a lot junk emails since their registration.

    Instead of display registered member's email address in the directory, can we use a link "Contact this member", when visitors click the link, a short message page will show up allowing them to enter their info and request, and the messages will be forwarded to member emails.(or something just like what Craigslist is doing  when you  respond to  classifieds)

     

     

  •  05-29-2008, 12:24 AM 7308 in reply to 6872

    • esl is not online. Last active: 02-07-2012, 9:55 PM esl
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    Re: Visitors contacting members

    More members complained that they are receiving junk emails since they publish their email on our site.

    Has WA added this function to TO-DO list yet?

    When can we expect to have this "Visitor to Member Messaging" funciton?

    Thanks a lot! 

  •  05-29-2008, 8:06 AM 7320 in reply to 7308

    Re: Visitors contacting members

    I have added this to our list of enhancements to consider.

    No specific timeline as of yet.

    FYI - the way our directory is implemented via Javascript it actually has a very low chance of being indexed by spam crawlers.


    Dmitry Buterin, Chief Apricot
  •  06-06-2008, 1:52 AM 7661 in reply to 7320

    • esl is not online. Last active: 02-07-2012, 9:55 PM esl
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    Re: Visitors contacting members

    Another important reason why we need this feature:

    For membership-based organizations or e-businesses, the registered members' info, especially email address, is the most valuable resource/asset of the company. You don't want to share the contact list of your customers with the public, which should be easily understandable in the business world. Just like WA won't share your customers (us)' email list with your competitors.

    This feature is critical for most organizations/ businesses even thought they might not be able to realize it at this point. We hope WA can put it in a much higher priority and develop it in the near future.

    Thanks a lot.
     

  •  07-06-2008, 12:39 AM 8401 in reply to 7661

    • esl is not online. Last active: 02-07-2012, 9:55 PM esl
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    Re: Visitors contacting members

    It's really great to see new features coming every month by WA team!

    This feature is currently our most wanted feature - is it possible to have it in the next release?

    Thanks a lot! 

  •  07-07-2008, 9:06 AM 8418 in reply to 8401

    Re: Visitors contacting members

    As you can see here, so far we have relatively few people vote for this item - so we will have to address other more frequently requested items first.

    Dmitry Buterin, Chief Apricot
  •  07-18-2008, 6:34 PM 8711 in reply to 8418

    • WWWendy is not online. Last active: 07-29-2008, 12:27 PM WWWendy
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    Re: Visitors contacting members

    This is a great idea. 

    It would also allow us to be able to track how much interest is generated by our website for our paying members.  We absolutely vote for this enhancement.

  •  07-21-2008, 1:22 AM 8728 in reply to 8711

    • esl is not online. Last active: 02-07-2012, 9:55 PM esl
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    Re: Visitors contacting members

    Absolutely!

    We forgot to mention this important point last time - many potential members asked us how many leads we can generate for paid members and we have no evidence and numbers to demonstrate that since visitors contact registered members directly by emailing to them...with this feature we can keep track how much interest/leads have been generated by our website for paid members.

    Like what we mentioned last time, this enhancement is very critical for the long-term success of e-business, even though many people have not yet realize that.

    If this feature is not in the coming Aug release, we hope we can have it in the September release. Is it possible?

    Thanks. 

  •  08-17-2008, 2:52 AM 9297 in reply to 8728

    • esl is not online. Last active: 02-07-2012, 9:55 PM esl
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    Re: Visitors contacting members

    August WA updates are really great. We are looking forward to see this "Visitor to Member" messaging feature in the September release. Is it possible?

    Thanks. 

  •  08-18-2008, 8:53 AM 9306 in reply to 9297

    Re: Visitors contacting members

    The scope of September release was finalized long time ago (as we had to do detailed analysis and design before starting development).

    So for now Visitor to Member messaging is not in the works.


    Dmitry Buterin, Chief Apricot
  •  09-18-2008, 1:55 AM 9628 in reply to 9306

    • esl is not online. Last active: 02-07-2012, 9:55 PM esl
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    Re: Visitors contacting members

    Then can you at least put this on the to-do list and start analysis? Thanks.
  •  09-18-2008, 7:25 AM 9630 in reply to 9628

    Re: Visitors contacting members

    Not yet, sorry. Too many other items in front of it yet.

    Dmitry Buterin, Chief Apricot
  •  09-18-2008, 1:09 PM 9635 in reply to 9630

    • pcgs51 is not online. Last active: Mar 09, 2010, 4:43 PM pcgs51
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    Re: Visitors contacting members

    How about a member to member capability yet still protecting the email identity of the sender? We have requested this often.

    Cheers,
    Priscilla

    <")))><
  •  09-24-2008, 3:09 PM 9716 in reply to 10822

    Protect Email address in Public Directory from Spam Bots

    Would like to have protection for member email addresses in public directory to avoid spambots culling addresses.
  •  10-07-2008, 1:11 AM 9842 in reply to 9635

    • esl is not online. Last active: 02-07-2012, 9:55 PM esl
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    Re: Visitors contacting members

    This enhancement is very critical for any database / membership-based website - to protect the members' contact info and help us keep track of the leads that our site generated for our members.........please vote for this feature so that WA can develop it sooner.........Thanks.
  •  10-07-2008, 2:49 AM 9843 in reply to 9842

    Re: Visitors contacting members

    I agree this would be an important and useful development. Is there a specific way to vote for this, or is it done by adding a voice of support like this message.

    In the interim is there any way to tag on a simple footer at the bottom of each 'member profile', so that you could have the line "request to contact this member" which linked to an email to the administrator quoting the requester's id and the id of the member they wish to contact. The adminstrator could then facilitate the contact between the two parties if/when appropriate.

  •  10-09-2008, 2:56 AM 9876 in reply to 9843

    • esl is not online. Last active: 02-07-2012, 9:55 PM esl
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    Re: Visitors contacting members

    hi Pseudostave,

    To vote for this enhancements, just click on the stars on the top left corner of this thread - to rate from 1 (least important) to 5 (most important).

    Thanks for your message.

    Everyone, please vote for this so that you won't receive complaints from your members about spams.

     

  •  10-09-2008, 10:32 AM 9878 in reply to 6872

    • mama is not online. Last active: 10-09-2008, 10:34 AM mama
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    Re: Contact form to protect privacy of members while allowing visitors to contact

    HI, I just signed up and didn't realize that email contact info is available for all members. I will have to look elsewhere for hosting as I have a privacy policy that emails will not be shared with anyone.

    I do like the format very much and it's very easy to create something professional looking in a short time. But I cannot have email of members posted.

  •  10-09-2008, 10:42 AM 9879 in reply to 9878

    Re: Contact form to protect privacy of members while allowing visitors to contact

    Member emails can be hidden or made available by you or members. We do not force you to show them in any way! This thread is about something different - a way to enable contacting members without showing their email. (Currently if you want the ability for public to contact members, you would have to expose their emails)

    Dmitry Buterin, Chief Apricot
  •  11-12-2008, 2:26 AM 10193 in reply to 9879

    • esl is not online. Last active: 02-07-2012, 9:55 PM esl
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    Re: Contact form to protect privacy of members while allowing visitors to contact

    It's been almost over 6 months since we request this feature......Any plan/progress for this issue?

    Thanks a lot. 

  •  11-12-2008, 8:55 AM 10196 in reply to 10193

    Re: Contact form to protect privacy of members while allowing visitors to contact

    This has not been planned yet.

    Dmitry Buterin, Chief Apricot
  •  11-15-2008, 1:41 AM 10255 in reply to 10822

    Re: Protect Email address in Public Directory from Spam Bots

    This does appear to be a area of concern and sounds like somethinig we would be interested in seeing developed.
  •  11-20-2008, 2:08 AM 10289 in reply to 10822

    • esl is not online. Last active: 02-07-2012, 9:55 PM esl
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    Re: Protect Email address in Public Directory from Spam Bots

    We think this issue can be resolved if WA can develop a feature like this:

    Instead of showing the email address, we can choose to show "Contact this member" link, when people click the link, it will show up a contact form for them to fill out and the message will be forwarded to the member's email. That way we can protect member's privacy, also we can keep track of the lead sent to the member from our site.

    This feature is currently list in Road map forum too.  please visit the following thread and Vote for it !!! ... so that WA will develop it sooner!!!!!

     

    http://community.wildapricot.com/thread/6872.aspx

  •  12-05-2008, 1:56 PM 10502 in reply to 10196

    • alejgonz is not online. Last active: 07-14-2010, 1:52 PM alejgonz
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    Re: Contact form to protect privacy of members while allowing visitors to contact

    We are about to start using wildapricot, and we really need this feature... I hope we can see it in the near future ;)

     Saludos,

  •  12-07-2008, 2:38 PM 10531 in reply to 10502

    • esl is not online. Last active: 02-07-2012, 9:55 PM esl
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    Re: Contact form to protect privacy of members while allowing visitors to contact

    Good to see more people realize the importance of this feature :-)

     

    hi Saludos,

    To vote for this enhancements, just click on the stars on the top left corner of this thread - to rate from 1 (least important) to 5 (most important).


    Everyone, please vote for this feature so that you won't receive complaints from your members about spams. Also this feature will help you protect your most valuable business resource - your members' email address; and keep track of the leads that your site send to your members!

    Thank you!!

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