kimskim
Tracking Event Volunteers [10555]
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  •  06-11-2008, 10:54 AM 7828

    • kimskim is online. Last active: 05-22-2012, 2:16 PM kimskim
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    Tracking Event Volunteers [10555]

    A huge part of our non-profit's activities involve not only sponsoring events and managing event registrations, but also (just as importantly if not moreso) signing up volunteers to help with these events.  There are a few different types of volunteers typically. 

    (1) General volunteers who sign up to help plan the event.  There may be different subsets in this category.  For example, our annual Spring Fair is a major event that recruits volunteers for the Food Committee, Decorating Committee, Entertainment Committee, PR Committee, etc.

    (2) Event Day Volunteers are people who sign up for specific jobs and/or time slots on the day of the event.  Using the Spring Fair example, we might have someone who can work a Game table from 1:00 - 3:00.  Another person can work the food booth from 11:30 - 1:00.  The committee chairperson needs to make sure she has at least 2 people to cover the food booth for the duration of the event.

    (3) Multi-Day Events volunteers. Some events go for an entire week and we need to make sure we have enough staffing for each day of the week.  This is similar to #2 above but allows people to specify a specific day as well as a specific time.

    How can I sign up volunteers using WA?

  •  06-11-2008, 7:29 PM 7844 in reply to 8122

    • kimskim is online. Last active: 05-22-2012, 2:16 PM kimskim
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    Sign up and manage volunteers using WA

    Like most non-profits, a huge part of our activities involve not only sponsoring events and managing event registrations, but also (just as importantly if not moreso) signing up volunteers to help with these events.  There are a few different types of volunteers typically. 

    (1) General volunteers who sign up to help plan the event.  There may be different subsets in this category.  For example, our annual Spring Fair is a major event that recruits volunteers for the Food Committee, Decorating Committee, Entertainment Committee, PR Committee, etc.

    (2) Event Day Volunteers are people who sign up in advance to work specific jobs and/or time slots on the day of the event.  Using the Spring Fair example, we might have someone who can work a Game table from 1:00 - 3:00.  Another person can work the food booth from 11:30 - 1:00.  The committee chairperson needs to make sure she has at least 2 people to cover the food booth for the duration of the event.

    (3) Multi-Day Events volunteers. Some events go for an entire week and we need to make sure we have enough staffing for each day of the week.  This is similar to #2 above but allows people to specify a specific day as well as a specific time.

    It would be really nice to have the ability to post volunteer openings, allow people to sign up for spots and send email reminders to them. 

  •  06-11-2008, 7:42 PM 7846 in reply to 7828

    • kimskim is online. Last active: 05-22-2012, 2:16 PM kimskim
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    Re: Track Volunteers through WA?

    I moved this entry over to the Wishlist because I don't think this is something WA can do right now.
  •  06-25-2008, 9:30 AM 8122 in reply to 7828

    Re: Track Volunteers through WA?

    You are right, Wild Apricot is used by many people for volunteer management through various workarounds but current version does not have any specialized volunteer management functionality.

    Dmitry Buterin, Chief Apricot
  •  05-29-2009, 8:59 PM 12746 in reply to 8122

    • kbroders is not online. Last active: 06-17-2010, 10:39 PM kbroders
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    Re: Track Volunteers through WA?

    Our organization uses volunteers for all of this too.  What we do is add a Volunteer field on the registration form.  After a certain amount of time, we review the attendees and assign volunteers.

    It would be great if we could add custom database fields to the EVENT.  Then we could assign volunteers at the event level.  Ideally we would also get some email options on the Volunteers.  But what we currently do is assign and coordinate them outside of WA.  At least WA helps us to find volunteers without calling them.  That's been fantastic for improving our volunteerism.

  •  05-29-2009, 11:13 PM 12762 in reply to 7828

    Re: Track Volunteers through WA?

    Like kbroders suggests, can't you set up a free registration "type" for each of your volunteer categories and then set up your registration form to itemize out what they will do to help.  The registration form has the ability to add multiple choice options which they can review and click off each of the items you need help with.

    I guess you could do this are part of your event registration process or set up an "Event" just to collect vounteers that could be separate from your actual event.  Seems like you could get WA to help you out with this.

  •  05-30-2009, 7:19 PM 12785 in reply to 12746

    Re: Track Volunteers through WA?

    @kbroders - can you elaborate on your idea? You already can add custom fields to event registration forms but I suspect you mean something else.

    Dmitry Buterin, Chief Apricot
  •  05-31-2009, 3:11 PM 12801 in reply to 12785

    • kbroders is not online. Last active: 06-17-2010, 10:39 PM kbroders
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    Re: Track Volunteers through WA?

    My previous post had a typo which made things a little confusing.  I have edited to fix.  To elaborate, we added a multiple choice "I will help" field on our Event registration form with the help that we need for the event -- e.g., "Bring refreshments" and "Photography".  This has worked wonderfully in at least getting us a field of volunteers.  As the event date approaches, we export the attendees to Excel and scan the "I will help" field and choose who will bring refreshments and who will do photography.  (No way for us to see the field in Wild Apricot directly.)  In some cases, we assign more than one person to a job.

    We keep track of who is assigned to do what outside of WA.  Ideally ability to create fields at the Event level -- e.g., "Refreshment Volunteer" and "Photography Volunteer" -- would let us keep track of this inside of WA with the event.  (I just realized that I could update the text of the event to include the information.  It wouldn't help much for coordination or reports though.)

    Here's a pie in the sky: The field on the registration updates the event level field automatically (if the event level field is blank.)  Auto assignment!

  •  05-31-2009, 3:11 PM 12802 in reply to 12785

    • kbroders is not online. Last active: 06-17-2010, 10:39 PM kbroders
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    Re: Track Volunteers through WA?

    My previous post had a typo which made things a little confusing.  I have edited to fix.  To elaborate, we added a multiple choice "I will help" field on our Event registration form with the help that we need for the event -- e.g., "Bring refreshments" and "Photography".  This has worked wonderfully in at least getting us a field of volunteers.  As the event date approaches, we export the attendees to Excel and scan the "I will help" field and choose who will bring refreshments and who will do photography.  (No way for us to see the field in Wild Apricot directly.)  In some cases, we assign more than one person to a job.

    We keep track of who is assigned to do what outside of WA.  Ideally ability to create fields at the Event level -- e.g., "Refreshment Volunteer" and "Photography Volunteer" -- would let us keep track of this inside of WA with the event.  (I just realized that I could update the text of the event to include the information.  It wouldn't help much for coordination or reports though.)

    Here's a pie in the sky idea: The field on the registration updates the event level field automatically (if the event level field is blank.)  Auto assignment!

  •  05-31-2009, 5:52 PM 12806 in reply to 12802

    • kimskim is online. Last active: 05-22-2012, 2:16 PM kimskim
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    Re: Track Volunteers through WA?

    One thing to keep in mind is that volunteers are separate from event registrations.  Not all volunteers are attendees.
  •  06-01-2009, 9:27 AM 12831 in reply to 12806

    Re: Track Volunteers through WA?

    Thanks to everyone for ideas. I feel that we are much closer to figuring out a proper solution for this.

    Dmitry Buterin, Chief Apricot
  •  06-12-2010, 2:30 AM 18614 in reply to 12831

    • mkerwin is not online. Last active: 01-26-2011, 11:49 AM mkerwin
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    Re: Track Volunteers through WA?

    As we are tracking volunteers my organization has a need to also track the TIME they spent in their volunteer duties.  Because time spent translates into money we take this piece very seriously.  At present each volunteer member is required to spend a minimum of 50 hours sorting books, must spend at least 2 hours picking up books from a drop box (of which there are 16 sites), must spend at least 2 hours picking up books from a home or office.  These hours are translated into Points Earned so it would be nice if we could do some type of conversion from minutes to points.  Then we would also need the ability to add those totals up and report them into different categories every quarter.  I know it's is asking a lot but the hours are the basis of service in our organization.
  •  09-13-2010, 3:14 PM 19570 in reply to 7828

    Re: Tracking Event Volunteers

    Additional example of requirements from Liz R:

     One of the needs is to have a place to organize volunteers for an event and to track hours worked.  Here is a list of what the high level needs are:

    1. Ability to set up events (such as a regatta) where we need to organize volunteers to staff a number positions (Meals, computers, start line, finish line, parking, lodging, transportation, etc.)

    2. Ability to set up shifts for each position with ability to specify how many volunteers needed per shift, 

    4. Ability to send email notification of opening of sign ups

    5. Self-service sign up for members

    6. Ability to review sign ups and to print or save sign up list

    7. Ability for members or administrator to modify sign ups

    6. Ability to report out on the number of hours worked by each member 


    Dmitry Buterin, Chief Apricot
  •  09-13-2010, 3:49 PM 19571 in reply to 19570

    • mkerwin is not online. Last active: 01-26-2011, 11:49 AM mkerwin
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    Re: Tracking Event Volunteers

    Liz R has done a great job of articulating our needs.  Presently we are using both Filemaker Pro and Excel 2007 to handle these tasks that she lists but it would be great if it were integrated into WA.  I am a huge WA fan and would love to see it go into the volunteer management area.

    Here are our needs.  We have 1 huge booksale a year.  It takes us 363 days to get it ready for it and 2 days to execute it.  (last year we took in over 600,000 books!  We track our 150 volunteers throughout the year.  We also track the number and type of books we bring in each year.   Then we sell the books during a 2 day event.  It takes us 1200 volunteers to staff the 2 day event.  We need:

    1. Set up jobs by shift
    2. Assign number needed per job per shift
    3. Allow volunteers to self sign up until shift is full
    4. Administratively change/assign volunteers to individual shifts
    5. Provide an email to volunteer of what shift they are assigned to, when and where to report, and the duties of the job.
    6. Print badges by volunteer for all shifts (Sat shifts on 1 badge, Sun on another)
    7. Email follow up with thanks.
    8. Report of each job for supervisor of who is assigned to which shift so the Supervisor knows who to expect.
    9. Report of no shows
    10. Report of each vol and hrs worked.

    Other than that, we don't have any other pressing needs.  Ha ha.  Funny, right?

    Thanks for considering these issues.

    Marie

  •  09-13-2010, 4:07 PM 19572 in reply to 19571

    Re: Tracking Event Volunteers

    Marie,

    Thank you very much for posting! Even though we are still some time away from working on this functionality, this kind of input is essential for us to start brainstorming the overall direction and understanding our clients needs!


    Dmitry Buterin, Chief Apricot
  •  01-01-2011, 5:21 PM 20968 in reply to 19570

    • xock is not online. Last active: 05-22-2012, 9:34 AM xock
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    Re: Tracking Event Volunteers

    I think that you've correctly stated the basic func spec for this feature.

     

    I would like to support the observation that this is a CRITICAL need for my organization and I'd loved to be able to use WA for this purpose.

     

    However, given that, even under the best of circumstances this will take months, may be years for WA to get to, can I ask for suggestions about free-standing open source apps that would do some of the basics that could just be displayed inside a WA web page? Anybody have ideas?

     

    I'm assuming that there aren't hidden gotchas in calling an app from within a WA page.

  •  01-03-2011, 8:58 AM 20984 in reply to 20968

    Re: Tracking Event Volunteers

    Keith, I can't think of any app that would suit this purpose. You can of course embed any Javascript widget into a page but it would have no interaction with WA database. 
    Dmitry Buterin, Chief Apricot
  •  01-05-2011, 5:27 PM 21024 in reply to 7828

    Re: Tracking Event Volunteers

    Love this request.  Hear, hear we need this!

    We most specifically track volunteers needed to put on an alpine  ski race.  We do this today in a xls.

    There are over 40 volunteers needed to put on a single day race.  All our races are multiday events and most volunteers select to work an entire race.

     

    Kari

    Site admin - www.cmacskiracing.com

     


    cmacmom@live.com
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