Event Registration Process Very Confusing Because of Cookies!

• 01-19-2012, 8:26 PM

  24697

  stevefoobar Joined about 4 months ago Posts 47

  Event Registration Process Very Confusing Because of Cookies! Reply Quote It appears that when someone starts the event registration process and successfully gets past the CAPTCHA screen, a cookie is saved in the browser.  It someone then moves off this page (without seeing the Cancel button in the lower left part of the page which is pretty easy to not notice) this cookie stays in the browser. When this person then returns later to the registration page, they get a grayed out entry for the registration type they started with a confusing yellow diamond and confusing mouse roll-over message. I would suggest that this cookie be automatically deleted the moment the registration page is moved off of or the browser is closed. Thanks. Steve Veach Chicago, Illinois USA

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• 01-20-2012, 10:36 PM

  24729 in reply to 24697

  Apricot Kernel Joined about 5 years ago Canada, Toronto Posts 722

  Re: Event Registration Process Very Confusing Because of Cookies! Reply Quote As soon as event registration was started but not finished, there should be a message in the bottom right corner about this with a link to continue. If user tries to start event registration again by going to event page and clicking Register, he should be directed back to his unfinished registration.  If it works somehow else, it might be a bug - can you provide more details  either here or write to support@wildapricot.com.   Evgeny Product Design Team

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