New Behavior When a Member Registers Someone Else in the Company?

Last post 01-10-2012, 10:52 AM by Apricot Kernel. 1 replies.
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  •  01-09-2012, 11:58 PM 24591

    New Behavior When a Member Registers Someone Else in the Company?

    Before the latest WA upgrade, a member could log in, go to an event registration, and enter another employees email address as the actual attendee, and they would be able to select the members only pricing for that person. Now, when a member logs in and enters someone else as the attendee (as in a company administrator signing up another employee), the member pricing is only available if that attendee is specifically listed in the member data base.

    This behavior is only affected when an event allows individual registrations only. If it allows guests, a member can log in and sign up any number of guests at the member price as long as the first attendees email address is in the member data base.

    This behavior is now very inconsistant and has broken our registration system. We really relied on being able to have a company administrator sign up their employees at the member rates. Since the upgrade, they can only continue to do this if the event accepts guest registrations, and only if the first person entered is specifically listed as a member. I am hoping this is not the desired behavior and can be fixed. Please help.

  •  01-10-2012, 10:52 AM 24594 in reply to 24591

    Re: New Behavior When a Member Registers Someone Else in the Company?

    Sorry, this is by design behaviour.

    The access to available event registration types is determined by the attendee's email, not by the currently logged in member. This way members cannot register multiple non-members using his own reduced price. 

    But may I ask you - why is this bad for you? Why are those people you are referring to not your actual members?  It looks like they should be if they want to receive member event prices. If the main person (who logs in and makes all registrations) is a company representative, probably you should think of bundles. But still I'd like to hear more about your membership setup to understand other ways this could be done.


    Evgeny
    Product Design Team
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