Okay... good changes on the website.
HOWEVER, registering for a simple no-cost event makes people crazy. This is a simple RSVP - I'm going to be there and that is it. However, (if you are not logged in), you follow these simple instructions...
- Enter your e-mail address, hit enter... no problem
- Enter the the auto-generated bot-code, hit enter (WRONG!!!) This takes you to a "Do you want to cancel?" message.
- Then you click that you don't want to cancel...
- Then you rove your eyes all over the page trying to figure out what to do and you see the "Next" button and you click it!
- Yippie! you are almost done... BUT, you are not. It appears you need to enter your name, address, etc... But, hey, I am a member and have already filled that out.
- You begin filling in all the fields... but you are not happy!
- Then you see "Log in to Self-Fill this form"... and you go ahhh, I see and you log in (if you happen to have your password handy).
- Or you say the hell with it and don't bother to register.
We have had two of the first four registrants do exactly this. They started to fill in all the redundant data fields to register without logging in... then they bothered to write me an e-mail and heartily complain. These people are average internet users... I am totally on their side, this needs to be streamlined.
BOTTOM LINE: The event registration process just got a lot more complicated.
Solution (for member only events)...
Click "Register here", Enter an e-mail, If the e-mail is an actual member, then ask for a password... then if there are no other mandatory questions, then the process should be complete. However if there are questions to be answered, simply take the user to the pre-filled-out form that have the additional questions.