Hi All, The attached link is a Wild Apricot-specific solution you can download (in Excel) that I've devised for calculating your chapter's Membership Retention Rate. It should be fairly easy to follow. Good luck! Rick
https://docs.google.com/spreadsheet/ccc?key=0AvWT51MDBslrdFJzX0pPNjNQZ0FwU2pWaWhhdTdudEE