Password Recovery Question (How to activate Forgot Password feature?)

Last post 09-08-2010, 4:22 PM by Poetic Apricot. 1 replies.
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  •  09-07-2010, 4:00 PM 19482

    • WBNugent is not online. Last active: 02-28-2011, 5:33 PM WBNugent
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    Password Recovery Question (How to activate Forgot Password feature?)

    Hi,

    I've read the link at http://help.wildapricot.com/display/DOC/Password+recovery about the password recovery feature, but this option isn't available on the site login box for users.

    I've not looked at the theme CSS yet, but how is the "Forgot Password" link otherwise activated?

    Thanks for any insight/help anyone can offer.

    Cheers,
    Wes 

  •  09-08-2010, 4:22 PM 19504 in reply to 19482

    Re: Password Recovery Question (How to activate Forgot Password feature?)

    Hi Wes,

     

    Nothing needs to be done to activate this feature, it should already be there underneath the login box of your website. If this isn't there, can you let me know the URL of your website so I can check why this may be.

    You can also access the password reset page by going to <your_website_address>/Common/Password/ForgottenPasswordRequest.aspx


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