Change text displayed when existing member tries to use application form [7736]

Last post 07-08-2011, 4:30 PM by Apricot Kernel. 2 replies.
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  •  03-11-2010, 10:23 AM 17338

    • JD1200 is not online. Last active: 06-30-2011, 11:34 AM JD1200
    • Top 500 Contributor
    • Joined about 1 year ago
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    Change text displayed when existing member tries to use application form [7736]

    It might help to change the error message received when someone tries to renew and the email address is already in use.  The current prompt asks for another email address.   Many of my members do just that resulting in duplicate memberships.  

    Why not change the error message to say, "If this is membership renewal, please sign in to renew via your profile"  or something like that.

    The issue of renewals is a large one as we are midway through our first cycle of WA renewals and have had numerous problems.    It has to really hit people between the eyes for them to get it.


    John
  •  03-11-2010, 10:58 AM 17340 in reply to 17338

    Re: Message when member tries to use application form

    You mean when members try to use membership application form instead by mistake to do the renewal? This makes sense, we will add to our to-do list. 
    Dmitry Buterin, Chief Apricot
  •  07-08-2011, 4:30 PM 23069 in reply to 17340

    Re: Message when member tries to use application form

    Updated in 4.2
    Evgeny
    Product Design Team
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