Hi, I tested you account and the formatting bar does appear for me. Can you try clearing your browser cache and trying again? If it still doesn't appear plese send me an email with the trype of browser you are using and the name of the member you had logged in as.
You can reach me at support@wildapricot.com
Poetic Apricot (Matthieu)
http://twitter.com/PoeticApricot
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Customization help isn't a service we provide; I will do my best to help you in the forums as time permits however I recommend consulting our partners