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Ability to set up Installment Payments [7663]
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  •  06-02-2009, 11:29 AM 12868

    • Peter Hobday is not online. Last active: 02-07-2012, 1:47 AM Peter Hobday
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    Installments / Payment plans for events and memberships [7663]

    Could Wild Apricot users offer their members an introductory trial rate for, say 30 or 7 days, followed by, say quarterly or six-monthly payments to spread the cost over the year?

    That is very helpful during a recession, when many WA website users will find revenue dropping as their members cut back. To be able to spread payments looks very attractive to new prospective members: four quarterly payments of $10 is much easier on the budget than one payment of $40.

    The introductory trial could be free, or at a pro-rata cost for 30 or 7 days. During the trial the member can cancel and either pay nothing (free trial) or pay just the pro-rata cost (low-cost trial). If he doesn't cancel, the next payment kicks in and is renewed automatically for each period chosen.

    So a typical membership trial would look like one of these: 

    1. Free 7-day trial. Then $10 quarterly until cancelled.  

    2. $3.00 low-cost trial for 30 days. Then $20 every six months until cancelled. 


     

     

     

     

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  •  06-02-2009, 12:48 PM 12870 in reply to 14920

    Re: Payment plans for membership fees

    Thank you Peter.

    I have changed the post title - I think this will make it easier for other clients to find and vote on.

    Conceptually this makes total sense to me.

    Technically this is a bit of a challenge since we basically need to separate membership fee from the the actual payment schedule and make alternative payment schedules available within  the same membership level.

    We have been thinking about this ourselves and your post is very timely. I hope we will get more feedback and votes on this so that we can prioritize it higher.

    However, since it is a substantial change, I do not expect us to start actual development for at least 6 months - and (I hope) the recession will be mostly over by then...


    Dmitry Buterin, Chief Apricot
  •  06-02-2009, 1:38 PM 12873 in reply to 14920

    • Peter Hobday is not online. Last active: 02-07-2012, 1:47 AM Peter Hobday
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    Re: Payment plans for membership fees

    Hi - you know what your members want and need possibly more than anyone. But can I throw open the debate from a marketing point of view?

    The WA payment levels are great, and I expect most people find they work well.

    But with a subscription (or 'membership') there is no necessary link between the subscription fee and the payment schedule or the term (length) of the subscription.The concept of 'annual' is forgotten, just a convenient way of communicating the deal.

    In other words, a new subscriber can subscribe for access to a website for any length of time. For instance, he may want to subscribe for the summer (boats and surfing). Or while taking exams (University crib sheets). Or when he is not traveling (off on holiday for a month). Or she will subscribe to the 'My Wedding' site for the six months leading up to the event. Or to the mother and baby site in the early part of pregnancy. Or to the 'What Car' site for two or three months while looking and choosing his next car.

    So he will subscribe for three or six months, not twelve.If he or she is not offered alternative shorter terms subscriptions, he or she will not subscribe because half or more of the money will be wasted.

    However, I understand this could be a minority view. There is no point offering a facility like various terms unless is increases the number of new memberships that come aboard. Perhaps there should be a 'Marketing'  forum?! It's really about increasing revenue.

    The choices would not overload the payment level page of a site because, for example, the owner would choose out of a maximum number of choices. The most successful marketers I work with choose either a free trial period or a low-cost introduction then six month terms. If the member cancells, his subscription simply stops when that six month period ends.Their payments page contains just that option because that works the best of all. 



     

     

  •  06-02-2009, 1:46 PM 12874 in reply to 14920

    Re: Payment plans for membership fees

    For me, this sounds very reasonable and necessary. So all I am saying is that I want other clients to weigh in and help us to analyze this further and prioritize against other items in our queue.

    (See  http://support.wildapricot.com/KB/a66/i-have-a-request-can-you-add-this-feature-to-wild-apricot.aspx )


    Dmitry Buterin, Chief Apricot
  •  06-02-2009, 8:10 PM 12880 in reply to 14920

    Re: Payment plans for membership fees

    Hi,

    Please also consider that, like me, paying from Australia actually cost more than is advertised on your website because of the USD and Australian Dollar exchange rates..

    Katie

    Australia

  •  06-03-2009, 3:26 AM 12883 in reply to 14920

    • Peter Hobday is not online. Last active: 02-07-2012, 1:47 AM Peter Hobday
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    Re: Payment plans for membership fees

    Hi Katie -- I think you are now talking about the cost to us of a Wild Apricot website each month?

    This thread is about people who become members of WA users websites. Users (us) can choose which currency they pay in and how much.

  •  08-23-2009, 8:17 AM 14028 in reply to 15063

    Multiple payments for single event

    For our more expensive events we ask for a deposit with final payment due prior to the event.

    We would like this to work as follows:

     

    Create event with value of say £200

    When signing up for the event people pay £25

    8 weeks before event payment of £175 due  for those already signed up

    8 weeks before event new people signing up until event full payment of £200 is due.

    5 weeks before event those who have paid deposit must pay £175 or lose their deposit and will be unregistered from the event.

    4 weeks before event due if £175

  •  09-04-2009, 3:51 PM 14194 in reply to 14194

    • Strikers is not online. Last active: 02-08-2012, 3:25 PM Strikers
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    Ability to set up Installment Payments [7663]

    This has been discussed in several threads already... But,

    We are using this app for our sports club. With that, we have annual league fees that can fairly large if paid all at once.  So we would love to be able to set up several levels of installment payments, IE: monthly, quarterly, ect.

    I would like to suggest it be expanded to allow non-member and/or members, that have registered for an event, the ability to log back in and make a payment, as needed.

    Idealy, it would even have a running account balance and payment history.

    Users may have chosen a manual Payment originally, but later have chosen to pay by credit card.

    Also when an online registration payment does not go through, it would allow them to login and resubmit the payment.

  •  09-06-2009, 1:19 PM 14206 in reply to 14194

    • skipat is not online. Last active: 02-08-2012, 11:39 PM skipat
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    Re: Ability to set up Installment Payments

    I also want the ability to manage installment payments.  We have overnight and fly trips that we currently have members pay for in installments.  Fly trips have 3 payments over a 3-5 month period, depending on the date of the trip.  We'd like to manage that in WA, and would like the ability to set the payments to manual or on line as needed for each event, and possibly per installment.  Ideally, members who have already registered for the event (and paid the initial deposit with their enrollment), would get automatic system reminders for the next payment due.  The event manager would be able to post the payments to the member record in order to have WA do all the tracking of the payments, member gets receipt. 
  •  09-23-2009, 1:43 AM 14393 in reply to 14920

    • Meagan is not online. Last active: 12-21-2011, 10:51 AM Meagan
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    Re: Payment plans for membership fees

    We are also getting asked more and more often to create payment plans for our members... We'd love to see an option to create a payment plan integrated into WA.

    Right now we are simply dividing up payments for a membership at $X yearly rate to be paid out over X number of months... I'd love to see this option in WA roll out at the same time as being able to create invoices for other than new members... then the payment plan option could include the ability to send out invoices automatically each month the account has a payment due.

     

  •  10-30-2009, 1:49 PM 14895 in reply to 15063

    • skipat is not online. Last active: 02-08-2012, 11:39 PM skipat
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    Re: Multiple payments for single event

    We would also like the ability to support multiple payments for events.  Our longer trips are paid in 2 or three installments.  I'd also like the ability to designate if these payments can be made on line or only manually.

     

  •  11-02-2009, 4:06 AM 14920 in reply to 15063

    • U3AGeoff is not online. Last active: 01-29-2012, 1:33 PM U3AGeoff
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    Re: Multiple payments for single event

    This gets my vote too. Just a simple deposit and final payment would suffice for our needs.
  •  11-02-2009, 6:05 PM 14926 in reply to 14206

    • Meagan is not online. Last active: 12-21-2011, 10:51 AM Meagan
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    Re: Ability to set up Installment Payments

    We also would like to see an installment payment option in WA.
  •  11-10-2009, 5:14 PM 15063 in reply to 14926

    Re: Ability to set up Installment Payments

    Thanks for the ideas.

    This definitely sounds like a useful enhancement, though of course not a simple one as it should include things like:

    - ability for people to go back to specific transactions and enter payments

    - convert current pending/paid tracking to pending/partially paid/fully paid

    - workflow rules

    So I would appreciate additional ideas and insights from any other readers. 


    Dmitry Buterin, Chief Apricot
  •  11-15-2009, 10:37 AM 15184 in reply to 15063

    • skipat is not online. Last active: 02-08-2012, 11:39 PM skipat
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    Re: Ability to set up Installment Payments

    As this is a complicated system enhancement, a suggestion for us in the interim would be to enable us to designate fields in the Registration form as a numerical field, rather than the current text field.  We still post installment payments manually to the attendee record for tracking.  When we export to excel, the $ data fields have to be converted to numerical fields in order for Excel calculations to work.  Having the ability to designate fields as numeric would be helpful, and possibly a quicker interim fix.

     

  •  11-16-2009, 7:31 AM 15186 in reply to 15184

    Re: Ability to set up Installment Payments

    @skipat - sounds like a good idea. Could you post a new wishlist thread specifically about numeric fields? I have a feeling that others might find it useful for other reasons - which means we can prioritize it higher/sooner.

    Dmitry Buterin, Chief Apricot
  •  11-18-2009, 1:03 PM 15236 in reply to 14393

    • sten is not online. Last active: 11-18-2009, 1:20 PM sten
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    Re: Payment plans for membership fees

    Agreed! Installment plans could save our membership from dwindling. Paypal is already setup to do this, so if we could at least track this through Wild Apricot, that would be amazing!
  •  02-12-2010, 12:22 PM 16871 in reply to 12868

    • caf is not online. Last active: 12-17-2010, 8:00 PM caf
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    Re: Installments / Payment plans for events and memberships

    We would really be interested in providing our members with the ability to pay for their membership dues in installments as well. PayPal does offer this option and it would be very helpful for those associations that use PayPal as their processor to be able to utilize this option. I would be very interested in finding out if this option will be available anytime soon.
  •  05-10-2010, 11:02 PM 18150 in reply to 14920

    • Evelyn W is not online. Last active: 01-21-2012, 11:59 AM Evelyn W
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    Re: Multiple payments for single event

    We also need the ability for the Administrator to record a down payment (partial payment) for an event at time of registration with balance due paid at registration check in. It is a major headache to track this outside of WildApricot! Right now the current system only allows the Administrator to change to the total due from "pending" to "confirmed".
  •  05-11-2010, 8:03 AM 18153 in reply to 18150

    Re: Multiple payments for single event

    In our next update 3.5 (August 2010) it will be possible to record multiple payments to any invoice (including event registrations) and track open balance (vs. current implementation of paid/unpaid)
    Dmitry Buterin, Chief Apricot
  •  05-31-2010, 9:27 AM 18423 in reply to 18153

    • Chantay is not online. Last active: 06-02-2010, 6:47 PM Chantay
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    Re: Multiple payments for single event

    I'm very excited about the August release for multiple payment plans.  To confirm, this will allow my members to make a payment toward an event that is say $300 in multiple installments without registering multiple times.  So they can sign in, register, pay $100 and then access their same event attendee registration and add multiple payments from that point forward.  As administrator, will I be notified by email for each payment as well as final payment?

    Thank you for listening.


    -Chantay Hunter
    Divas On Vacation
    chantay@divasonvacation.com
  •  05-31-2010, 9:43 AM 18424 in reply to 18423

    Re: Multiple payments for single event

    Chantay,

    Our August release 3.5 will lay the groundwork for this but we are not doing any special enhancements for public/member interface, sorry to disappoint you.

    For now the gist of the change is that admins will be able to record multiple payments to the same invoice (e.g. event registration) and track open balance. Public interface will still display full price, online payment will process full price - so installments will still only be possible with manual workaround, though it will become easier. 


    Dmitry Buterin, Chief Apricot
  •  06-22-2010, 9:20 AM 18701 in reply to 14028

    • Erica is not online. Last active: 05-17-2011, 9:20 AM Erica
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    Re: Multiple payments for single event

    For our juniors camps, we require a non-refundable deposit at time of registration with balance due prior to camp. So, I would definitely like to see this functionality added. It would allow us to offer online registration for camps thru Wild Apricot. As it is, we have to use another system just for camp registration.
  •  09-28-2010, 2:06 PM 19925 in reply to 16871

    • photony is not online. Last active: 09-28-2010, 2:54 PM photony
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    User selected credit card payment amount through PayPal

    We provide events for members that occur in the future. Members like to make payments for their tuition at random intervals. Would like to allow them to designate a payment amount towards their balance due using their credit card. Presently, only the full payment can be processed.
  •  09-28-2010, 8:08 PM 19933 in reply to 16871

    • skipat is not online. Last active: 02-08-2012, 11:39 PM skipat
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    Re: User selected credit card payment amount through PayPal

    We also want this capability, since currently members must submit manual payments (checks) to pay for our larger events in installments.  I believe there is already another thread on this forum for capability to support installment payments.
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