We frequently have members who order by phone or in person during an event and wish to pay by credit card. It isn't practical to have them go online during an event, especially if that event has already closed to registrations. On our previous meeting management platform, simply had them fill out a form with all necessary information, an administrator entered the transaction by the following morning, and the data form was shredded as soon as the transaction was confirmed.
We DESPERATELY need a practical way to accomplish this in Wild Apricot. We have created a hidden event for the purpose, but the steps required to use it are awkward, convoluted, inconvenient, time-consuming, and prone to error:
1. As administrator, change the member's password to a temporary one for the purpose.
2. Make the artificial event visible and if necessary, add a registration item in the amount to be charged.
3. Log off, then log back on as the member, using the temporary PW. Navigate to the artificial event, register, pay with credit card, and log off.
4. Shred member's credit card information.
5. Log on as administrator, navigate to the event and hide it.
6. Notify the member, that it will be necessary for them to click Lost Password and create a new one next time they visit the website or register for an event.
SURELY, you can devise a better system that this!